Itech Vision Pte Ltd
Founded in 1998, Itech Vision has more than 20 years’ experience in IT services and hardware maintenance support. With extensive network of support structure, Itech provides island wide coverage for large government agencies and multinational corporate accounts. Head office in Singapore, is also present in East and West Malaysia covering 17 states, and Indonesia Jakarta.
Itech is currently the National Service Provider for Lexmark International, servicing countrywide clients using Lexmark Printers.
Lexmark Authorised Service Provider
We offer our principle, Lexmark International (Singapore), repairs and servicing of the printers on site. This include job ticket management, assessment, repair report, technical certification and part RMA & logistics support.
In a managed service engagement, we take care of the serviceability of IT service and equipment for your organisation. The service includes: In a managed service engagement, we take care of the serviceability of IT service and equipment for your organisation. The service includes: –
1. End User Workplace Support
2. Manpower outsourcing
3. Dispatch/Roving Field Support Services for remote sites
4. Large scale end-user computing devices deployment, migration & relocation project management (IMACD projects)
5. Hardware Break-fix, Preventive Maintenance, Field Support
6. Committed Service Level with Response/Resolution. 24×7 coverage
Singtel Authorised Corporate Partner
Itech provides management of network engineers, assigned to SingTel bases in Singapore. These engineers are responsible for the installation and maintenance of SingTel network for corporate customers.
IT hardware Maintenance Service
Itech has the expertise and experience in multi-vendor support (supporting devices from all leading brands and models such as printers, laptops, PCs, scanners). The support would come with service level commitment that cover high volume of equipment usually for government accounts.
Dr Digital Service
The Dr Digital service is a post sales IT hardware and software technical support service for the electronics and furniture megamall, Courts. Initially launched in Singapore in 2008, Dr Digital is now servicing customers in Courts Malaysia and Courts Indonesia.
Get in Touch
Itech Vision Pte Ltd
Blk 1004 Toa Payoh North #04-17 Singapore 318995